Make an Offer Terms of Service
Last updated: July 28, 2026
These Terms of Service ("Terms") govern your use of the Make an Offer service (the "Service") — a hosted widget and dashboard that lets visitors of your website submit price offers which you can accept, decline, or counter. By creating an account you agree to these Terms.
1. The Service
The Service provides: an embeddable offer widget served from our domain, a merchant dashboard for managing offers, card authorization and capture via Stripe on your connected Stripe account, transactional emails to you and your customers, and signed webhooks to systems you configure (for example, the WooCommerce plugin).
2. Your account and your Stripe account
- You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.
- Payments are processed on your own Stripe account, connected via Stripe Connect. Your use of Stripe is governed by Stripe's own agreements. We never hold your funds.
- You authorize us to deduct a platform fee of 2% of each captured (accepted) offer as a Stripe application fee. The fee percentage may change with 30 days' notice.
3. Your responsibilities as a merchant
- You are the seller of record. You are solely responsible for your products, listings, pricing decisions, taxes, shipping, refunds, chargebacks, and compliance with laws applicable to your business (including consumer-protection and distance-selling rules).
- You must fulfill orders resulting from offers you accept. Accepting an offer charges a real customer's card.
- You may not use the Service for illegal products or activities prohibited by Stripe's restricted-business list.
- You must disclose in your own privacy policy that offer and payment data is processed by the Service and Stripe.
4. Card authorizations
Offer submissions place an authorization hold on the customer's card. Holds expire after approximately 7 days; the Service releases unactioned holds automatically before expiry. Captures, releases, and counter-offer charges are executed via Stripe and are subject to Stripe's availability.
5. Availability and changes
The Service is provided "as is" and "as available", without warranties of any kind. We may modify, suspend, or discontinue features with reasonable notice where practicable. We are not liable for lost sales caused by downtime of the Service, Stripe, or your own website.
6. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to the Service is limited to the platform fees you paid to us in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including disputes between you and your customers.
7. Termination
You may stop using the Service at any time; removing the widget code or plugin stops new offers. We may suspend or terminate accounts that violate these Terms or create fraud, legal, or abuse risk. Upon termination, outstanding authorizations are released.
8. Contact
Questions about these Terms: kevin.hln.int@gmail.com.